Guest Services

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Advance Tickets

Avoid the line-ups and purchase on-line tickets in advance.  Click here to purchase on-line tickets for the show.

Bank Machines/ATM

There are two ATM's located in Hall 5 - one in the entrance lobby and one inside the show.

Bus Rates

Special rates are available for groups of 20 or more. For details and pricing please contact 416-646-4443.  Buses welcome, entrance drop off and free on-site bus parking is available. Lunch packages can be arranged.


There is no child care available at the show.

Coat Check

A coat check is available in the show's lobby.

Customer Service Centre

Our staff will be more than pleased to assist you at the Customer Service Centre located in Hall 5, east side, 2nd floor.

Food Services

There is a restaurant located at the front of the show which offers a variety of hot and cold meals and snacks. Seating is available. 

Group Rates

Special rates for groups of 6 or more. $10.00 Adult rate.  On-line Only.

Handicapped Parking

There is a designated handicapped parking area located directly in front of the main entrance at Hall 5.

Parcel Check

Check your shopping bags until ready to leave.  Parcel check is located at the front of the show beside the exit.

Services courtesy of Breakfast With Santa Foundation.


There is plenty of free parking available for over 6000 cars at the International Centre. Handicapped parking is available.

Return Tickets

Readmission passes are available to show visitors. Simply visit the Customer Service Centre to receive your pass before leaving the show.


Hall 5 is wheelchair accessible. There are a limited number of complimentary wheelchairs available at the coat check located in the show's lobby.

Friday, November 17th        10:00 am to 8:00 pm
Saturday, November 18th   10:00 am to 6:00 pm
Sunday, November 19th   10:00 am to 5:00 pm

Admission     Door 
Adults       $15
Seniors (65+) & Youth (13-17)   $12
Child (12 & Under) Free
Groups (6 or more - online only)   $10

ATMS available at the show.

Friday Night 2 for 1 admission after 5 pm (at the door only)